Frequently Asked Questions

Which types of tyres do you sell?
We provide many type of vehicle tyres from small cars & SUVs to buses & vans. We also sell truck tires; all these at affordable prices and fast delivery.

Where can I find my tyre size?
You can find your tyre size on the side of your tyre. Check for 3 distinct numbers in the format XXX/XXRXX which represent the Width, Profile & Rim. E.g. 205/65R19.

I can’t find a particular tyre
If you have searched the website for a particular tyre size and can’t find it, you can request a quote from us and we will get back to you promptly with a price.

What are your payment options?
You have two main methods of paying for your order – Direct Bank Transfer and Online Payments. If you are within Lagos, you can also pay with Cash on Delivery.

How safe are my online payments?
Online payments are handled by PAYSTACK so we don’t collect any of your card details. Also, card details are encrypted and not stored as plain numbers. Read more HERE.

Can I cancel my order after paying?
No you can not cancel your order after making payment. Please call us or send a mail so we know why you want to cancel and see if you can get a refund.

Do you deliver across Nigeria?
You can make orders from anywhere in Nigeria and have them delivered. Note that all orders for two tyres or more within Lagos are delivered free of charge.

Do you do Home Delivery?
For now we offer Home Delivery to Lagos residents only. If you’re located outside Lagos, you will have to pick up your tyre(s) at our shipping partner’s terminal.

I’ve made my order, what next?
After successfully making an order and making payment, you will receive a confirmation email and also a phone call and delivery will be made promptly.

How soon will I get my tyre(s)?
After making payment, your order will be dispatched immediately. Delivery within Lagos takes 1 – 2 days while delivery to other locations will take 2 – 5 days.

How do I know where my order is?
After shipping your order we will contact you and regularly update you on its whereabouts. Alternatively, you can track your order by checking here.

Can I return a tyre?
Provided you meet the return conditions then yes you will be able to return your tyre(s). Please call 0818 833 1834 or send a mail to sales@tyrelinks.com

Delivery Information

We provide free delivery for our customers who purchase two tyres or more within Lagos, but all other orders incur a delivery fee. Delivery charges are shown on the checkout page and you can also view the rates from the table below.

Delivery times range from between 2 to 5 days depending on location but orders within Lagos take a day or two at most. If you are not there when the tyres are delivered, you will be required to pay another delivery fee for it to be delivered again.

Returns & Refunds

You can request a return within 14 days after you have received the tyres. Only unused tyres that have not been mounted and tyres damaged on delivery are eligible for return. For orders from outside Lagos, return fees are applicable.

As soon as we have received the returned tyres and have inspected the condition, we will refund the original order amount minus shipping cost within 30 days. The refund amount will be transferred to the original means of payment.